Publications

IES Annual Review of the HR Year Ahead 2011

From restructuring to rebuilding

Two perspectives are addressed in this review of where HR is going in 2011 by thirteen of IES's HR researchers. In the first, we consider the recent experiences and research on restructuring organisations and the critical role of leadership in doing this successfully. In the second, we consider more specific ways in which organisations are rebuilding morale and performance in their workforce as they emerge from recession and cost cutting.

European Restructuring Monitor Quarterly - 2010, Issue 4

Sovereign debt issues dominated the agenda in the final quarter of 2010 as a second EU Member State, Ireland, required EU-IMF intervention in November to stave off default. Given similar concerns in other Member States a focus on the health of the euro and on individual government deficits and access to market funding was expected to continue throughout 2011.

West London HR Consortium: Report of learning set on HR communication and integration

Following on from research by the Institute for Employment Studies on What Customers Want from HR and a series of workshops run for London Councils during 2009, two strong themes emerged: how the HR function facilitates effective people management and how it relates to its internal customers: senior managers, line managers and employees. These questions became more pertinent during the course of the project as Councils were operating in an environment where serious cost reductions were required and the HR function had to identify how it caould best support a period of challenging change as well as addressing various HR issues within the function.

Perspectives and Performance of Investors in People

A Literature Review

In April 2010, the UK Commission took over strategic ownership of the Investors in People (IIP) Standard. This evidence review draws on a wide range of research from the previous ten years to develop a deeper understanding of how IIP is perceived and to provide evidence of the impact of the Standard on the businesses that are accredited. The review provided the UK Commission with a consistent narrative on IIP to date.

Using Jobcentre Plus Services: Qualitative evidence from ethnic minority customers

This research explored the experiences of ethnic minority customers using Jobcentre Plus services to identify any specific issues and how these might usefully be addressed. The research involved 83 in-depth, face-to-face interviews with Jobcentre Plus customers in four locations across England. Customers were from Bangladeshi, Pakistani, Indian, Chinese, black Caribbean, black African, ‘Mixed’ and ‘Other’ ethnic backgrounds. White British customers were also included to explore whether the experiences reported were typical of the entire population sampled or unique to specific ethnic groups.

Employment and Support Allowance: Customer and Staff experiences of the face-to-face Work Capability Assessment and Work-Focused Health-Related Assessment

This report presents findings from qualitative research on the Work Capability Assessment (WCA) and Work-Focused Health-Related Assessment (WFHRA). The research was carried out in spring/summer 2010 and included Employment and Support Allowance customers, Jobcentre Plus and Pathways to Work Provider Personal Advisers, and Atos Healthcare staff working on these assessments.