Quality of Working Life in the UK

As the structure and nature of employment has changed, has people's quality of working life improved? Do attempts to enhance the well-being of staff increase staff motivation, commitment, and ultimately, organisational performance? And what are the relationships between these considerations and other HRM issues?

This report investigates the elements of the job, workplace and relationships that have a specific bearing on an employee's Quality of Working Life (QWL), and the connections these may ultimately have with employee satisfaction and organisational performance.

The study provides a detailed review of knowledge and approaches to the measurement of QWL, and draws on this to design and pilot a QWL employee survey that IES intends to develop for future use.