Identifying Claimants' Skills Needs: Research into the Capability of Jobcentre Plus Advisers
The Department for Work and Pensions (DWP) Partnerships Division commissioned IES to examine the delivery of skills screening tools and processes used by Jobcentre Plus advisers in their interactions with claimants. The study also examined how the information gathered is used, identifying how effectively this can meet government objectives, and could support future objectives.
Project details
| Client | Department for Work and Pensions |
|---|---|
| Year | 2010 |
| IES contact |
 Joy Williams
|
